Privacy & Refund Policy

At Momentum Wellness Center, we are committed to protecting your personal and health information and ensuring transparency in our virtual functional medicine services for women in Michigan, Arizona, and Colorado. Below are our Privacy Policy and Refund Policy.

Table of Contents

  • Privacy Policy

  • Refund Policy

Privacy Policy

Last updated: October 15, 2025

We prioritize the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, and protect your data in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Information We Collect

  • Personal Information: Name, email, phone number, and address provided during booking, forms, or consultations.

  • Health Information: Health history, symptoms, lab results, and other protected health information (PHI) shared during virtual functional medicine services.

  • Website Usage: Cookies and analytics data to improve site functionality (e.g., Google Analytics).

How We Use Your Information

  • To provide virtual functional medicine services, including consultations, lab reviews, and personalized plans.

  • To communicate with you about appointments, programs, or inquiries.

  • To improve our website and services through aggregated, anonymized data.

How We Protect Your Information

  • We use HIPAA-compliant platforms for telehealth and data storage.

  • Encryption and secure servers protect your data during transmission and storage.

  • Access to PHI is limited to authorized personnel only.

Sharing Your Information

  • We do not sell or share your personal or health information except as required by law (e.g., court orders) or with your explicit consent (e.g., lab processing).

  • Third-party service providers (e.g., scheduling or lab partners) are HIPAA-compliant and bound by confidentiality agreements.

Your Rights

  • You may request access to, correction of, or deletion of your personal information, subject to legal requirements.

  • Contact us at [julie.sickle@momentumwellnesscenter.com] to exercise these rights.

Cookies and Tracking

  • Our site uses cookies for functionality and analytics. You can manage preferences via your browser settings.

Changes to This Policy

  • We may update this policy as needed. Changes will be posted here with the updated date.

For questions or concerns, contact us at [julie.sickle@momentumwellnesscenter.com/(520)520-907-7812].

Refund Policy

Last updated: October 15, 2025

We are committed to your satisfaction with our virtual functional medicine services.

  • Refund Eligibility: Refunds are available within 14 days for unused services, such as uncompleted programs or consultations not yet scheduled. All prices exclude applicable taxes and fees, which are non-refundable.

  • Processing Time: Approved refunds will be processed within 7 business days of your request.

  • How to Request a Refund: Contact us at [insert your email, e.g., support@momentumwellnesscenter.com] with your order details to initiate a refund. We’ll confirm receipt and process your request promptly.

  • Exclusions: Refunds do not apply to completed consultations, lab fees, or third-party services (e.g., lab testing kits). Membership programs may have specific terms outlined during enrollment.

For questions, please reach out to us at [julie.sickle@momentumwellnesscenter.com/(520)520-907-7812].